BAIR Support

BAIR Support covers the customer relationship around BAIR. It provides introductory guidance for accounts, access, licensing, subscriptions, onboarding, commercial arrangements, and obtaining customer assistance.

Accounts and access

Understand the scope of account and access assistance without publishing unapproved account procedures.

Licensing and subscriptions

Find where approved commercial information will be published and how to raise a question now.

Customer onboarding

See the topics a future approved onboarding process will cover.

Contact and service requests

Find the current route for customer assistance and service-related questions.

Support is not product Help

Technical product guidance, modelling instructions, field explanations, and application troubleshooting belong in BAIR Help, maintained separately in the bair-product repository.

Related BAIR sites

• BAIR Marketing introduces the BAIR product and its intended use.
• BAIR App is the application entry point.
• BAIR Help contains technical product guidance.

Early foundation

This Support site is an initial information structure. Prices, contractual terms, service levels, refund policies, support commitments, and detailed account procedures will only be published after approval.